For the last 5 years we have utilized the services of CelereTech to handle all of our Information Technology needs. Jim Idle and his associates have always provided outstanding customer service demonstrating a high level of knowledge, professionalism and a willingness to do “whatever it takes” to keep our business up and running. Jim has earned the respect of our entire organization by consistently exceeding our expectations whenever called upon.
We’ve been using CelereTech’s services since 2010. No matter what technical issue surfaces, we always know it will be taken care of and done so professionally. The piece of mind that CelereTech brings us in this regard has helped us to focus on what we do best, build booths!
I can’t stress how important my computer network and phone system is to my business. When everything is up-to-date and working smoothly, I look good in the eyes of my customers. If it’s out-of-date or crashed, it makes me look bad. I don’t have the time to learn how to manage all of this myself and I can’t afford a full-time IT staff, so I rely on CelereTech. They’re good to work with, always give me sound advice and they keep everything running just the way I want it.
Our company had some fears and we were very skeptical when hiring a new IT consultant because we were exhausted and disappointed with our past experiences. However, we have been using CelereTech for over 7 years and have no complaints. We get hands on tech support with same day turn around to resolve our IT issues quickly and get our company back up and running. They have provided valuable services such as data backup, virus protection, data breach protection, spam blocking, cyber-attack protection, our VoIP phone System and more.
I have found that cheaper IT services definitely provide cheap services in return. They don’t offer suggestions on how to better your company and make things more efficient as things rapidly change in technology world because they don’t want to put in the effort to make those changes. This can make your company outdated and can waste valuable time and money.
Looking back, it was our best decision to switch to CelereTech. We have saved both time and money because we don’t have to deal with IT issues when they arise. We send an email to their support team and CelereTech is on it. It’s worth the investment!
I wanted to let anyone interested how satisfied we are with your company and the great service you provide. Security is the number 1 concern for my system and company.. Our system is truly our life line to delivering our products to our client and CelereTech understood that and took it to heart. I felt you went over and beyond the service contract in order to provide us with excellent quality service but that is what you do. My team would work evenings and weekends between the office and their homes and CelereTech was available whenever help was needed.
They would suggest ways to do things differently and easier for the client and in some cases with little to no cost. I never had to worry about being ahead of the game with our technology because they kept me updated. They worked hard to give me the best of the best which is what I paid them for.
I’ve worked with other companies and I have not found a company with an IT team that is more dedicated to ME. They treat you like you’re their only client and give you top notch personal service. I highly recommend CelereTech for ALL your IT needs and I guarantee you will not be disappointed with what you are getting for your money.
Wanted to send a brief note to tell you how happy we are with our new computer system. Your experience in getting us up and running and transferring our existing data from our old system to the new one was greatly appreciated as you did it with very little down time. The girls in the office can’t believe how much faster everything runs. Don’t go anywhere, we need you!
Since 1996 Jim and his company have provided excellent support for all of our IT systems, including our servers, desktops and several phone systems. In addition, since we are a development company, he has provided the cabling, installation and setup of several small and large scale Sales Offices for buildings that we have developed, including the computers, routers, firewalls and phone systems and then maintained those systems. Since Sales Centers run 7 days a week we have come to rely on Jim’s commitment to excellence and we have never missed a single day of work due to technical issues. He truly does care about his customers and takes that commitment personally and that’s why we will never look elsewhere for anything IT.
If there is one thing an accounting office needs is working, reliable computer systems. CelereTech has been providing just that for over 30 years. Jim and I go way back and I am really glad I met him. Over the years we went thru many systems as technology continued to change. Jim help us thru it all with several changes to computers, servers and phone systems. But we never felt like we were wasting money either. He never recommended anything we didn’t need. Especially during tax season, he was always available since he knew it was critical that any issues be solved immediately. I cannot recommend anybody else as highly as I recommend Jim and his company. Use him, you won’t be sorry.